Shipping policy
We ship across the USA. Shipping rates vary based on:
- Item size and value
- Packaging needs
- Shipping method and destination
For oversized or fragile items, additional charges may apply. These will be discussed and approved before shipping.
- Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Personalized items (custom-made to order) cannot be returned or exchanged.
- Non-personalized items can be returned within 3 days of delivery, as long as they are unused and in original condition.
- Shipping costs are non-refundable, even if the item is returned.